Management Skills Assessment

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Conflict between subordinates in an organization is unusual and unhealthy and should be discouraged by leaders and managers.(Required)

True

False

Developing performance standards for all employees is mostly "an HR thing" and not expected of managers of front-line employees.(Required)

True

False

Empowerment done right is one of the most effective tools in the manager’s toolkit.(Required)

True

False

You can’t motivate people to get them to do what you want.(Required)

True

False

Meetings are the most effective forums for sharing and exchanging information.(Required)

True

False

Managers must learn to provide honest feedback to subordinates on an ongoing basis and be ready and able to confront poor performance immediately.(Required)

True

False

Managers should be trained on the steps for establishing a performance evaluation process with results and expectations clearly stated in the form of outputs, not inputs.(Required)

True

False

When hiring new employees, interviews should follow a structured, systematic interview process to gather the information necessary to judge the candidate fairly and objectively.(Required)

True

False

Managers should wait until employees request feedback and should initiate coaching conversation only when there is clear evidence that the employee’s judgment was wrong, actions were inappropriate, or performance was below standards.(Required)

True

False

When decisions are made that require planning, you should always identify potential problems, develop preventive actions and contingent actions so if problems occur they can be dealt with to ensure success.(Required)

True

False

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